Terms and Conditions

Last Updated: 2/2026

Welcome to LaserEdge Solutions, owned and operated by Zwierko Enterprises LLC. By accessing or using our website, products, or services, you agree to the following Terms and Conditions. Please read them carefully, as they outline your rights, responsibilities, and the rules governing your use of our site.

1. Acceptance of Terms

By using our website, purchasing products, or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of the website and all related services immediately. Continued use will be considered acceptance of these terms.

2. Ownership and Operation

LaserEdge Solutions is owned and operated by Zwierko Enterprises LLC, a United States–based company. All content, branding, products, and services offered through this website are the property of Zwierko Enterprises LLC unless otherwise stated.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations

  • Infringe on the rights of others

  • Disrupt or interfere with the website’s functionality

  • Attempt to gain unauthorized access to systems or data

We reserve the right to restrict or terminate access to any user who violates these terms.

4. Product Information and Custom Orders

LaserEdge Solutions provides custom laser‑engraved products. By placing an order, you acknowledge that:

  • Custom items may vary slightly due to material differences or engraving limitations

  • You are responsible for providing accurate customization details

  • Errors resulting from incorrect information provided by the customer are not eligible for free replacement

We strive for accuracy in product descriptions, but we do not guarantee that all information is error‑free.

5. Payments and Billing

All purchases must be paid in full at the time of ordering unless otherwise stated. By submitting payment information, you confirm that:

  • You are authorized to use the payment method

  • All information provided is accurate and complete

Fraudulent or unauthorized transactions may result in order cancellation and legal action.

6. Shipping and Delivery

Shipping times may vary depending on location, carrier, and order volume. LaserEdge Solutions is not responsible for:

  • Delays caused by carriers

  • Incorrect shipping information provided by the customer

  • Lost or damaged packages once transferred to the carrier

A full Shipping Policy can be provided upon request.

7. Returns, Refunds, and Cancellations

Because our products are custom‑made, returns and refunds may be limited. Customers are expected to review and follow our Refund and Replacement Policy, which provides full details on eligibility, timelines, and the steps required to request a replacement or refund.

We may offer replacements or partial refunds at our discretion in cases such as:

  • Manufacturing defects

  • Errors caused by LaserEdge Solutions

Custom orders cannot be canceled once production has begun. Errors resulting from incorrect information provided by the customer are not eligible for free replacement.

8. Website Platform and Third‑Party Services

Our website is hosted and operated through Squarespace. By using our site, you also agree to Squarespace’s:

  • Terms of Service

  • Privacy Policy

  • Data collection and usage practices

We are not responsible for issues arising from third‑party platforms or services.

9. Intellectual Property

All content on this website—including text, images, logos, graphics, and product designs—is the property of Zwierko Enterprises LLC unless otherwise noted. You may not:

  • Copy, reproduce, or distribute any content without permission

  • Use our branding or materials for commercial purposes

  • Claim ownership of any designs or content found on this site

Unauthorized use may result in legal action.

10. Right to Refuse Service

LaserEdge Solutions reserves the right to refuse any project, order, or service request for any reason, at our sole discretion. We are not required to provide an explanation for such refusals.

11. Violations and Account Restrictions

If these Terms and Conditions are violated, LaserEdge Solutions reserves the right to take appropriate action, which may include:

  • Temporary suspension of access to the website

  • Partial restrictions on services or purchasing ability

  • A permanent ban from accessing the website, services, or purchasing products

We may enforce these actions without prior notice and are not required to provide justification for enforcement decisions.

12. Zero‑Tolerance Policy for Abusive Behavior

LaserEdge Solutions maintains a strict zero‑tolerance policy regarding abusive, threatening, harassing, or disrespectful behavior toward any member or employee of our company. If such behavior is discovered or reported, we reserve the right to immediately issue a permanent ban from:

  • The website

  • All services

  • All product purchases

This action may be taken without prior warning and without the need to provide further explanation.

13. Reference to Privacy Policy

For additional details regarding data handling, user rights, security practices, and third‑party involvement (including Squarespace), customers should reference our Privacy Policy. Use of our website and services indicates agreement with both this Terms and Conditions document and our Privacy Policy.

14. Limitation of Liability

LaserEdge Solutions and Zwierko Enterprises LLC are not liable for:

  • Indirect, incidental, or consequential damages

  • Losses resulting from website downtime or technical issues

  • Errors caused by third‑party services such as Squarespace or shipping carriers

Your use of the site is at your own risk.

15. Security

We rely on Squarespace’s security systems to help protect your data and maintain a secure website environment. Additionally, we perform routine checks to ensure the site remains as secure as possible. However, no system is completely free from risk, and we cannot guarantee absolute security.

16. Policy Updates

We may update or modify these Terms and Conditions at any time. If changes are made, we will notify users through our website or other appropriate communication methods. Continued use of the site after updates are posted will be considered acceptance of the revised terms.

17. Governing Law

These Terms and Conditions are governed by the laws of the United States of America and the Commonwealth of Virginia. Any disputes will be handled in accordance with applicable state and federal laws.

18. Contact Information

For questions regarding these Terms and Conditions, please contact:

LaserEdge Solutions

Attn: Legal Department

laseredgesolution@gmail.com